We wanted to let you know well in advance that the VideoTile Learning Office will be closed from 17:00 on the 23rd of December and will reopen at 09:00 on the 4th of January. We will have skeleton staff on hand to monitor the learning management system servers but we will not be able to provide direct customer or technical support during this period.
This also means that there will be no one to schedule online exams during this time. the last date for candidates to be signed up for the Alcohol Personal Licensing course is 17:00 on Friday 19th December this will give us time to register them on the LASER Awards system before they close for their own Christmas break. This will allow those candidates registered to take the exam but they still won’t receive certificate validation until after the 4th of January.
The last date candidates can be signed up for the Level 1 Health and Safety in a Construction Environment exam is 12:00 on Wednesday the 23rd December, candidates signed up by this time will be set up on the system and able to take the exam during our Christmas closure, however they will still have to wait for their exam to be invigilated after the 4th of January so there may be a longer than usual wait for certificates.